Do you also make customized design?
Yes. We can do as per client's requirements.

What is your port of loading?
Normally we export the stone products from Xiamen port or Shanghai Port, China. Some special products will be exported from its origin place to secure more competitive prices. And we will go to origin place to inspect the products.

How long can my order be finished? How soon can I get my ordered products?
Normally one container order needs 15-30 days. 
Transportation duration information: 
West European main port: 27 days 
Felixstowe / Belfast / South Ampton: 40 days 
Dublin: 35days 
Western coast of America: about 18 days 
Eastern coast of America: about 30 days 
Other destinations please email us to get our answer.

How could I get to know how much stone I could load per 20' container?
In Xiamen Port of China, we could load the maximum gross weight of 27 tons into one 20'container. Therefore, how much stone you could load per 20' container depends on the weight limit on the roads or railway of your country. Usually, for America, the quantity per 20' container load is as follows. 
3/8" thickness-------- 6535 sq.ft. 
3/4" thickness-------- 3267 sq.ft. 
1 1/4" thickness-------2042 sq.ft. 
1 1/2" thickness-------1720 sq.ft. 
2" thickness------------1307 sq.ft.

For most of the European countries and Middle East, the quantity per 20'container load is as follows. 
1cm------------------929 M2
1.2cm----------------774 M2 
1.5cm----------------619 M2 
2cm------------------464 M2 
2.5cm--------------- 371 M2 
3cm------------------310 M2 
4cm------------------232 M2 
5cm------------------186 M2

Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that?
Yes, we are sure that our packing is safe enough. We use strong wooden crates and metal strips for outside packing. Inside, we use plastic film to protect the products. In addition, we will buy "all risks" insurance as per your requirement. In the case of damage happens, firstly you can contact the insurance company to claim the damage. If the damage occurred due to the fault of packing, our company will take the responsibility.

What is your acceptable payment?
1) T/T 50% in advance. The balance 50% after shipment upon B/L copy documents.
2) T/T 50% in advance. The balance 50% by L/C at sight.